Refund Policy
At PostnsellGH, we strive to ensure complete customer satisfaction with every purchase. If you are not entirely satisfied with your order, we're here to help.
1. Returns
You may request a return within 7 days of receiving your order. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.
Certain items such as perishable goods, personalized products, and clearance items may not be eligible for return.
2. Refunds
Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund.
If approved, your refund will be processed to your original method of payment within 5–10 business days.
3. Late or Missing Refunds
If you haven't received your refund yet, please:
- Check your bank account again
- Contact your mobile money payment provider
- Contact your bank, as processing times may vary
If you still have not received your refund, please contact us at support@postnsellgh.com.
4. Exchanges
We only replace items if they are defective or damaged. If you need an exchange for the same item, contact us at our support email.
5. Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping may be deducted unless the return is due to our error.
6. Contact Us
For any questions related to refunds or returns, please contact us at:
PostnsellGH Support Team
Email: support@postnsellgh.com
We are committed to making your shopping experience smooth and reliable.
